Digital StrategyOur Principles of Digital Transformation

To facilitate the delivery of our Digital Strategy we have developed 10 Principles of Digital Transformation.

These behaviours will guide our digital development and implementation activity to ensure that we remain user-centred, consistent, transformative and the partner of choice.

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  1. We will do all we can to provide a consistent experience no matter where users are or what equipment they’re using.

  2. We will support students and staff to develop the digital skills they need now and in the future.

  3. We are committed to developing an inclusive digital community and will take a user-centred, system-focussed design approach to ensure that no-one is left behind.

  4. We will take a proportionate, agile and ethical approach to the development and support of digital solutions.

  5. We recognise data as a valuable university asset. We are committed to accurate, up-to-date, single source and trusted data with appropriate levels of access to support University decision-making.

  6. We will utilise technology to deliver high quality, effective and efficient business processes redesigning existing practice as appropriate.

  7. We will balance risk against need and ensure our development is enhanced by appropriate governance, making systems and tools that are secure and fit for purpose.

  8. We will continue to experiment, innovate and learn from others, and assess the benefits digital offerings can bring to the organisation.

  9. We will aim to give people a personalised experience tailored to their needs/user journey.

  10. We will approach our digital transformation with an open mind, learning from other sectors and sharing what we have learned.