What do we mean by student contract?
We take the relationship between students and applicants and the University seriously. Information about our contract with you should help us both understand what we need to do. The University has an obligation to deliver what we say we will deliver, and you have an obligation to respect the values of the University, follow regulations, pay your fees and engage with your curriculum. We expect everyone in our Strathclyde community to understand, respect and behave in accordance with the Strathclyde Community Commitment.
What happens if things change?
There are occasions where we need to change things. The University aims to be transparent and fair and takes the needs of applicants and students into account at all times. Where a programme needs to change while you are a student with us, we will follow academic policy guidelines.
Complaints
Our goal is to deliver high-quality services to all students, applicants and visitors. We welcome any potential opportunity to improve the provision of services across the University.
If you feel something has gone wrong or are dissatisfied with any of our services, please tell us. Full information on how to do this is available within the Complaints Procedure.
Contact us
If you have any questions relating to terms and conditions and/or student contract, please get in touch using the following email addresses: