The University acknowledges that students can occasionally encounter circumstances that negatively impact their studies, attendance and/or performance in assessments/exams. The University defines these as personal circumstances.
The Personal Circumstances and Academic Appeals Procedure ensures fair treatment for all students, whether full-time or part-time, protecting them from disadvantages due to circumstances beyond their control.
How to Notify the University
If your attendance and/or performance in assessments/exams has been affected by acute, severe, or uncontrollable circumstances, you should record this using the personal circumstances facility in Pegasus.
Students should also inform their academic department of these circumstances as soon as possible.
How to record your personal circumstance
- Log into Pegasus
- Use the Filter services box to search for ‘Personal Circumstances’
- Click Personal Circumstances link
- Click Add circumstance
- Enter all mandatory fields
- Click ‘Confirm’ button
How to add official supporting evidence (if available)
- Click the ‘Upload Evidence’ button on the relevant circumstance
- Complete mandatory fields
- Click ‘Close’ button
If returning to your studies following a period of voluntary suspension, you can also use this facility to upload your fit-to-resume document (if required). Select ‘Fit to Resume’ for Circumstance type.
If the documentation uploaded is not in English, an independent translation must also be provided (e.g. from a professional translation service, member of university staff, or embassy).