A Library at the Heart of the University
Introduction
As a research-led university, Strathclyde's students and academic colleagues place high value on the importance of an innovative, ambitious, and well-resourced library.
This document sets out the University Library's vision, mission and key aims with reference to the three strategic goals, two cross-cutting goals and three key priorities in Strathclyde 2030.
Our vision
To deliver high-quality information resources and services, through leading-edge information technology, which is recognised internationally as innovative, creative and sector-leading.
Our mission
To support learning, teaching and research by providing the best possible services, information, guidance and support both in the Library and digitally.
Our five development themes
| Theme | Key aims |
|---|
| Strategic Goal 1: Outstanding education & student experience |
- to provide welcoming, well-trained staff offering a variety of support and guidance to all customers;
- to ensure that all services, on and off campus, are equally available and streamlined;
- to provide access to extensive and wide-ranging resources which support and stimulate learning and academic endeavour;
- to provide high quality, technology-rich environments which facilitate student collaboration and the generation of innovative approaches to learning;
- to deliver training and support to students to facilitate their learning, maximise their use of information resources and enhance their academic success;
- to seek out, welcome and embrace customer feedback, using it to shape our services and ensure they are responsive to changing needs.
|
| Strategic Goal 2: World-leading research |
- to provide a high-quality, responsive portfolio of materials that support research activity;
- to work in partnership with academic and research staff and students to identify, prioritise and support their requirements and collaborative activities;
- to ensure appropriate metadata (in PURE/Strathprints/RDM) so that Strathclyde research outputs are discovered and cited;
- to maintain a digital collection of research outputs that showcase Strathclyde researchers and expose their work to an international audience;
- to strengthen and increase access to our archives and special collections.
|
| Strategic Goal 3: Transformative innovation and impact |
- to promote University knowledge capital through Open Access;
- to progress towards fully open research data in line with the FAIR Principles;
- to deliver information services to collaborators and identified community groups.
|
| Cross-cutting Goal: Global engagement |
- to promote unique library services through the innovative use of technology;
- to build reputation through innovation and leading-edge technology.
|
| Cross-cutting Goal: Operational excellence |
- to deliver services through a single intuitive service point online and in person which will deliver the same service to the same high-quality standard irrespective of geographical location;
- continue to monitor and develop our services through regular customer and staff feedback to deliver continuous improvements;
- to deliver a responsive portfolio of information resources for learning and research;
- to promote a knowledgeable, positive, and compliant culture with respect to copyright and licensing among staff and students;
- to ensure the long-term curation and preservation of our digital archives and research outputs.
|
Digital Strategy
The University’s Digital Strategy sets out how the innovative and ambitious use of digital technology, together with its transformative capability for our people, processes, systems and data can underpin the work of Library & Information Resources and support Strathclyde 2030.
Customer Charter
The Information Services Customer Charter defines the behaviours we believe should underpin our service culture and help us achieve our vision.
Measuring success
Library & Information Resources is a Customer Service Excellence (CSE) accredited service. CSE is a national standard that ensures organisations put the customer at the heart of everything they do.
Date of last update
This page was last updated in June 2024.